Website support when you need it
Straightforward support for your website exactly when you need it. Fix the tech, find the clarity and move forward with confidence.
Feeling stuck? Let’s fix it together
You’ve spent endless hours on Google and ChatGPT, watched all the videos, and tried to figure it out yourself. And after all that effort, you’re still no closer to a solution. Time is precious, and the tech frustrations are real. You don’t need another tutorial or AI bot giving you scripted answers. You need a real human you can talk to. Someone who gets it and who can help you sort it, fast.
Fix and Focus Hour
£97/ 60 mins session
A focused one-to-one troubleshooting session where we tackle your specific website roadblock and leave you with clear, actionable solutions you can put into practice right away.
You don’t always need a full website project – sometimes you just need a professional to swoop in, untangle the mess, and point you in the right direction. One focused hour can save you days of frustration and wasted effort.
What can we work on?
Troubleshoot technical issues
Connecting third-party tools
Site and page structure
Domain and hosting help
Feedback on your site's content and structure
Anything web related you're stuck on
What you’ll leave with
A solved issue or a clear step-by-step plan
3–5 tailored fixes for your site
Fresh confidence about what to do next
Live troubleshooting where possible
Practical tips you can use right away
Optional recording of our call
Planning and Strategy Session
£197/ 90 mins session
Just starting out or planning a redesign? This is the session for you. We’ll dive into goals, structure, functionality and content. We’ll cover everything you need to plan a successful website project, whether you’re DIY-ing it or hiring a designer. You’ll leave with a clear plan, practical next steps and renewed motivation.
Leave with clarity and confidence
Not only will we sort the issue that’s been holding you back, you’ll also walk away with clarity, confidence, and a better understanding of how your website works. No tech, no jargon. Just honest, practical support you can trust.
Psst … if you’d prefer someone to handle the whole build for you? Check out my website design services.
“Karen supported me with the clarity and substance I needed to expand my reach and grow potential in my business. Through her structured approaches, coaching skills, and also creative flair, I now have a range of information I can use across various aspects of my business. A very talented professional and great to work with!
“Karen is a STAR! I recently booked a session with Karen and found it profoundly beneficial. Karen expertly guided me through many nuanced aspects of operating my business that I regularly both overlook and take for granted. If you are looking for excellent, specific advice for fine tuning your business and marketing, look no further.